FAQ'S

What types of care do you provide?

We currently provide 4 main care packages: Home Help, House Keeping, Bespoke Care, Companionship. Click here to find out more.

Is homecare right for me?

We believe if living at home is what makes you happy then we are ready to support that and ensure we give you the extra support you need to continue to have sole agency over your life.

Will I get the same caregiver on each visit?

Yes, we understand the importance of continuity and we believe having the same regular team of caregiver is of utmost importance when providing care. We also want to ensure that our caregivers are more than just a caregiver, they are a companion and a friend for our clients!

Are your caregivers employed by you?

Yes, all our caregivers are employed directly by us. We trained and developed their skills to be able to support you. They each have access to a line manager who acts as their mentor. All our caregivers are insured by us, with public liability and professional liability insurance.

Do you provide home care in my area?

We are ever expanding our areas. However, we currently deliver care in and around these localities: Richmond, Kew, Barnes, Sheen, Putney, Whitton, Teddington, St. Margarets and Twickenham. Please do get in contact if you are local to these areas as we are flexible in and around them.

We are here to help.

Are your caregivers regularly trained?

Our caregivers all take specialist training courses and are required to undertake mandatory training every 12 months. We also support and believe on Continuing Professional Development and encourage our caregivers to undertake career and personal progression training and development by accessing government funded courses and training and those recommended by the Skills for Care.

Our Services

We offer a wide range of services. Please see below for some of the services that we provide:

Home Help

We aim to provide home healthcare in all its forms, not only personal individual care but we also endeavour to ensure our clients are helped around the house with their own specific and daily needs.

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Live-In Care

We believe that our loved ones deserve to live in the comfort of their own homes. They can be lonely and needing the reassurance of a companion or when they become frail and unable to maintain with activities of daily living. We are here to discuss with you what we can do to help.

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Bespoke Care

We understand every person is different, therefore we believe that there is no blanket ‘care’ model. We aim to provide care to the needs of the client. Please let us know what your needs are so that we can tailor a plan just for you, one that will ensure your specific requirements are met!

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Companionship

Companionship, especially at older ages, is extremely important. Our carers aim to be more than just a carer, we are someone you can talk, laugh, joke with... someone to create great memories with. We are here for you!

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Call Us @ 02034889199

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